Learners will gain an insight into how the Customer Journey Map marketing tool works and how to apply it to their business, startup or organisation
Learners will receive an overall understanding in how Design Thinking can be applied to the Customer’s Journey Map and marketing in general
Learners will be able to receive and download practical exercises and worksheets to help them with their first steps
Learners will understand how to apply the Customer’s Journey Map to their outreach and communication, and better promote their products or services
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